Thank you, Mr. Chair.
I have a number of questions.
Mr. Mongeau, you used phrases such as “continue to offer good service”. You talked about “win, win, win”, “accountability”, and “a need to focus on efficiency”. All last winter I heard regularly from my constituents in the northern half of my riding that they were getting virtually no service and no cooperation from your railway when they were asking for car allocation. They were very frustrated.
I'm wondering if you could explain to me why in the past year you've been unable to offer an adequate level of service for the constituents in the northern half of my riding.