I've gone through the information process a couple of times. Luckily, I had someone on staff who knew the act inside out and could say, “No, you're entitled to that.” We initiated a complaint and it did get resolved. But it was complicated. You wouldn't have known you were entitled to that information unless you were well versed in what you were entitled to. That's why I asked that.
In your statement you looked at the report cards. You made a number of recommendations both at the institutional level and at the Treasury Board Secretariat level. You said that most of these recommendations have been implemented.
What has not been implemented to date?