That isn't part of our role. Our role is simply to determine whether PSIC used the appropriate process when it reviewed a complaint and made a decision. The issue is that many complaints we've received in the past concerned the final decision.
February 21st, 2017 / 9:05 a.m.
Auditor General of Canada, Office of the Auditor General of Canada
That isn't part of our role. Our role is simply to determine whether PSIC used the appropriate process when it reviewed a complaint and made a decision. The issue is that many complaints we've received in the past concerned the final decision.
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