Definitely.
Ironically, I met with some professors last week at York: Joseph Mensah and one of my colleagues, Christopher Williams. They wrote a book about their research called “Boomerang Ethics”. They were doing consultation for Stats Canada and asking them some of these pointed questions. They don't track or measure.
The luxury of having a researcher in-house who documents and tracks everything—sometimes it's a bit much—means that we can always speak quantitatively to what's taking place and to the efficacy of our program.