I agree. I think it is a big concern, the ability to ask the questions respectfully and to obtain the information. In terms of application or at least knowledge around the law, I do think it is important that there is a more base-level knowledge. I don't necessarily think that means you have to hire lots of immigration lawyers to make the determinations, or all CBSA officers, but I do think there needs to be more consistent training related to it because it is a very legalistic area. There is a test that has to apply and principles that have to be followed. The board members need to know it to be able to ask the questions.
