I can speak to that as well.
The BC Bereavement Helpline had 37,000 callers in the last 25 years. It's their 25-year anniversary this year. Jo-Ann is a past president of the helpline; it would be nice if she were here to testify about this. The majority of the calls we get at the helpline are from people who haven't really resolved their grief. They haven't talked about it or shared it. Just having someone to listen and to talk to, I put a lot of focus on that. Talking sounds so simple. We always try to come up with scientific ways to treat people. It's not even about treating. It's about treating them like people.
If these victims of all types of crimes don't have something they can fall back on, they turn to alcohol and drugs to deal with the unresolved grief. The other bills, those that give people time off work, are great. However, if they don't have the support coupled with that and they don't have somewhere to get help, they're going to spend the money they get on alcohol or drugs. I'm not speaking for everybody, but a natural tendency for someone who's grieving is to fall back on things that are unhealthy, unless they have support in place.