In several regions in Ontario, we have many employees. On the other hand, some regions of Ontario are bilingual. The Atlantic region and the Quebec region are bilingual. The Prairies region, including Saskatchewan, Manitoba and Alberta, is unilingual. In these regions, we make an assessment during each period to take into account the minority language community in the region. Moreover, the Treasury Board and the Public Service Commission issue policies that tell us, for instance, that from a certain moment on, an office must be considered bilingual. Then we must assign bilingual employees to these offices who can offer bilingual service to travellers.
