I'd like to go back to complaints. I agree with what has been said thus far; you really have to look. I wasn't really looking in the magazine and I didn't find it until the end. If our flight is too short, we haven't had the time to get to the end. That's the problem. You say there have been more comments, but there has been an additional campaign, and that probably explains that increase. I don't think it's clear that you can complain; that leaves something to be desired. The little card that we used to have was more effective. It's not just a matter of service; it's also a matter of safety. It's all well and good to have bilingual videos, but I think all passengers have to follow employees' instructions when there's an incident.
Do I have any time left?