I'm going to answer you by going back to what Mr. Nadeau and Mr. Godin said. You have to be aware that this can also be a doubled-edged sword. If we ask people whether they want French-language services and a not negligible number of francophones answer that it's not particularly important for them, what do we do? The question is nevertheless worth asking, I believe. Some people can no longer carry on a conversation in French, but are still considered by some as belonging to the francophone community because French is their mother tongue. However, the possibility that those people will request French-language services is very low. On the other hand, people may request French-language services when they are not considered francophones.
