Yes, but a decrease in grievances is not a sufficient performance measure for a program. We explain it much more, actually, within the fact that we would have expected more performance measures around the quality of the program than simply that.
January 29th, 2007 / 5:55 p.m.
Auditor General of Canada, Office of the Auditor General of Canada
Yes, but a decrease in grievances is not a sufficient performance measure for a program. We explain it much more, actually, within the fact that we would have expected more performance measures around the quality of the program than simply that.
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