We certainly found in this audit that the program is overly complex. Just as an example, I think there were 1,500 codes for types of income.
For producers as well, the department would change the numbers that had been put in on the application, not informing the producer, with no explanation for the changes. I think the application form was eight pages long.
It's far too complex, far too complicated, and even when we look at the processing within the department, at the initial processing, the error rate is very, very high.