Shared Services was stood up in 2011. Initially it took until about the fall of 2013 to develop the plan. Since that time, the focus has been on the implementation of the plan.
That's the context for the Auditor General's review as well. Effectively it was in the second year of a seven-year plan at the outset, and that's why it's beneficial to have the Auditor General's observations at this juncture.
We have the time to make course corrections, take those comments on board, and make the improvements that are necessary to achieve the mission with Shared Services.
It's a complex task. It's a difficult task. You understand that.