Special measures are a natural response, but if the system had been working and was better attuned to people's needs, there wouldn't have been as many instances of fraud.
You're not telling us anything new when you say that the crisis was unprecedented. But other countries managed to deal with it through their regular employment insurance system.
Canada's employment insurance system is rather archaic, to say the least.
Can some aspects of the reform be revealed now, or is that impossible?