Now you mentioned, or I read--I can't recall which--that about 55,000 Canadians are missing out on their CPP retirement benefits, while in Quebec the comparable number is zero. I believe in reading through the briefs this morning that there was a recommendation that government agencies make sure they call through and actually talk to people and advise them of their situation.
The Canada Revenue Agency actually has volunteers and they come into my office. We have clinics for people who are trying to access their disability benefits and for folks who look at that maze of income tax documents and can't get beyond it.
Would some of that kind of activity, volunteers who are trained to help people through the maze, be more personable than the call through? A call through might be intimidating for seniors. Might we suggest that government do this?