We understand that CATSA receives complaints from passengers who had to surrender items such as small tools and scissors during screening. Do you believe that these changes will increase passenger satisfaction?
February 15th, 2011 / 11:55 a.m.
Conservative
Cheryl Gallant Conservative Renfrew—Nipissing—Pembroke, ON
We understand that CATSA receives complaints from passengers who had to surrender items such as small tools and scissors during screening. Do you believe that these changes will increase passenger satisfaction?
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