But on the matter of service, there can be nothing in the agreement in terms of penalities or any kind of dispute resolution. If one side or the other—because it's a two-sided agreement—violates the terms of the service level, that can't be done?
Mike Sullivan NDP York South—Weston, ON
But on the matter of service, there can be nothing in the agreement in terms of penalities or any kind of dispute resolution. If one side or the other—because it's a two-sided agreement—violates the terms of the service level, that can't be done?
See context to find out what was said next.