We know there's patronization going on. A blind man would see the patronization going on. The people filling the slots in high authority positions within the VA are coming from patronization.
You get a man who was a news reporter or an actor or a big-time lawyer filling in these positions of authority, making final decisions on my quality of life. They don't understand the military. They don't understand the afflictions we're going through, and I think personally they don't give a goddamn what goes on with the veterans, because we can't get hold of them. We can't touch them. If you ask who authorized something, they're not allowed to tell you. Then they say they trust their veterans.
If you go into any VAC, first of all, you have to go through more security than you do at the airport, just to get in the door. Then the receptionist sits behind a bullet-proof glass. You need passes to get from one area to the other area. Then you're escorted. This all builds on us. We're in a position now where a veteran who suffers from PTSD doesn't trust anybody, and then you put him into an environment like that and say, “Oh, you can trust me.” Who the hell are you? “Well, this one here said he's going to help me.” Well, how are you going to help me?
What is your third question?