One of the other things that you said in your responses to the Auditor General was that processes and standards are in place to give all case-managed veterans more access to their case manager. You also referred to it in your remarks today when you said you're updating the VAC offices.
We talk about processes and standards to give all case-managed veterans more access. Charlotte Stewart, from your department, testified here that the district office in Prince Edward Island would be closing, leaving it as the only province in Canada without a district office, and she could offer no assurance that there would be any case managers in Prince Edward Island.
Can you square her evidence with your comments to the Auditor General that processes and standards are in place to give all case-managed veterans more access to the case manager? How do you get more access when you're moving the case manager out of province?