I'll turn to the nine office closures across the country. We had 11 veterans use speakerphones to call the DVA office at 1-866-522-2122. They asked quite simply that since these offices were closing, could they have someone come to their house to fill out the forms. Every single one said they would get back to them in two to five business days. There is no guarantee, they said, that a person would actually come to their house because they have to be case managed before someone would come to their home.
I'd like clarification, sir. Can any veteran in the country call the 1-866 number and ask for a personal home visit? Are there restrictions and stipulations before that home visit takes place?