It's important to note, Mr. Chair, that prior to the new Veterans Charter, the figure was zero, that we didn't do it.
Thank you, Mr. Chair.
December 3rd, 2013 / 12:05 p.m.
Assistant Deputy Minister, Service Delivery, Department of Veterans Affairs
It's important to note, Mr. Chair, that prior to the new Veterans Charter, the figure was zero, that we didn't do it.
Thank you, Mr. Chair.
See context to find out what was said next.