I can't speak to exactly how it works, but I do know that it's volunteer-based. We want people who are interested in this role; we don't want to assign this to somebody. We want them to want to do this. Then they undergo training. I think it's a day long, but I'm not 100% sure of the duration. In that training they are taught about the resources available. They're taught about how to engage people as well as what signs and symptoms to look out for in people who might be struggling.
