Thank you, Madam Chair.
Colonel Jardine and Mr. Schippers, thank you for being here and good afternoon.
I'd also like to say good afternoon to all the veterans who are watching. It's important for them to know that the office of the veterans ombud exists.
Colonel Jardine, I have a few questions that I find surprising, given the engagement of veterans, many of whom have come to my office to tell me that they feel abandoned. They may not be valued in a way that lives up to their service.
In your brief, you said that individual complaints have increased by 35% since 2020. Is that correct?