My understanding is that it takes considerable attentiveness to establish a relationship for providing benefits or following up on a claim. It's one thing for someone to lose their job for the first time in their life and have to build their file to get employment insurance benefits. If someone has served in the forces, they expect to be supported, in honour of their service. What I understand is that the current wait time might be acceptable for a certain group of people, but for veterans, it's missing the mark. Am I understanding that correctly?
