Mr. Speaker, let me be clear: The CRA is providing accurate information to Canadians in nearly all cases. The audit looked at a sample of 167 calls from last spring, before we launched our 100-day plan to fix our CRA service. The CRA reviews over 100,000 calls every year for accuracy and has found that more than 93% are accurate for inquiries related to taxpayer files.
We are focused on delivering service for Canadians. We will get this right.