Mr. Speaker, residents of my riding have contacted me and my team to express their frustrations with the delays they have experienced when contacting the CRA. We know that the dedicated employees of the CRA provide invaluable services to Canadians, but the reality is clear that demand has increased significantly in recent years and the system needs to be improved.
Could the Secretary of State for Canada Revenue Agency and Financial Institutions inform the House of the measures taken by the government to improve services delivery at the CRA?